Dejan

Resume

Product Manager
Bosnia and Herzegovina · +387 66 006 096 · munjiza.dejan@gmail.com · LinkedIn

Summary

Product Manager with 8+ years in product leadership across e-commerce, digital platforms, and most recently fintech, leading cross-functional teams of up to 14 engineers, designers, and QA across web and mobile platforms. Backed by 13 years in digital products overall, with an early career in frontend development and QA that provides strong technical fluency across product strategy, roadmap planning, delivery, and stakeholder management. Track record of delivering platforms with measurable improvements in retention, conversion, and platform reliability.

Experience

Fintech Product Manager – Fluz

September 2024 – Present · Remote

  • Own product strategy and delivery across Fluz’s fintech platform, leading a cross-functional team of 12 engineers, designers, and QA spanning the Unified Web Platform (UWP), native iOS and Android applications.
  • Contributed to the delivery and rollout of the Unified Web Platform (UWP), consolidating legacy web functionality into a modern platform and lifting user retention by 18%.
  • Led product delivery for the modernization of the Fluz mobile experience, aligning capabilities across web and mobile while improving consistency, usability, and operational efficiency.
  • Owned the roadmap and delivery of major fintech and payments initiatives, including Spend Accounts, Authorized Users, transaction approvals, Expense Management, and accounting integrations (QuickBooks Online, Intuit bank feeds), across customer-facing apps and internal operational platforms.
  • Led incident management and production issue response, reducing average resolution time by 35% while maintaining 99.95% platform uptime.
  • Partnered with executives, engineering, design, operations, compliance, and customer support to prioritize initiatives, balance trade-offs, and deliver high-impact releases.

Product Manager (Contract) – Creative Assembly / SEGA

February 2023 – August 2024 · Remote

  • Led product management for the companion platform supporting Creative Assembly and SEGA’s PvPvE title HYENAS, managing a cross-functional team of 6 engineers, designers, and QA from concept through the project’s conclusion in September 2023.
  • Partnered directly with Creative Assembly and SEGA stakeholders on requirements, milestones, scope trade-offs, and release planning across multiple production cycles.
  • Retained by the same client to lead product on a follow-on game platform through August 2024.

Product Manager – Vivant

February 2020 – February 2023 · Remote

  • Led a cross-functional team of 14 delivering customized Salesforce solutions, improving user experience and reducing manual data entry by 65%.
  • Owned end-to-end e-commerce features on the VIVANT platform from concept to release, including a streamlined checkout experience that lifted conversion rates by 23% within six months.

Product Manager – Château de Pommard

November 2017 – January 2020 · Hybrid (Pommard, France + Remote)

  • Managed the development and launch of a new e-commerce platform with two cross-functional teams of 8 and 6 engineers, designers, and QA, growing online sales by 70%.
  • Spearheaded the Salesforce integration with e-commerce systems, improving data accuracy and streamlining sales operations.
  • Implemented a new stock management system that reduced inventory discrepancies by 80%.
  • Built and maintained the strategic product roadmap, aligning enhancements with growth objectives and customer feedback.

Software Engineering & QA Foundation

Frontend Developer & QA roles across Banja Luka tech companies (2013-2017), building production web applications and learning systems for a range of clients and products.

  • Frontend Developer, SyonaTech – built high-performance WordPress sites, custom themes/plugins, and LMS frontends (May 2016 – November 2017).
  • Frontend Developer, Webatix – responsive product sites and high-converting marketing landing pages (May 2016 – December 2017, concurrent).
  • Frontend Developer & QA Engineer, FOUNDER.org – shipped the FOUNDER 2.0 web app and owned QA test planning, cross-browser validation, and release process improvements (November 2014 – May 2016).
  • Web Developer, BrowseLabs LLC – WordPress sites and JavaScript ad panels for a range of clients (December 2013 – November 2014).

Skills

Product Management: Product Strategy, Product Discovery, Roadmapping, Product Vision, PRDs & Specifications, Prioritization (RICE, MoSCoW), Customer Research, User Journey Mapping, Feature Definition, Go-to-Market Planning, Stakeholder Management

Product Delivery: Agile (Scrum & Kanban), Sprint Planning, Backlog Management, Cross-functional Leadership, Release Management, Risk & Dependency Management, Incident Response, UAT & QA Coordination

Analytics & Optimization: Product Analytics, Funnel Analysis, A/B Testing, Experiment Design, Data-driven Decision Making, KPI Definition & Reporting

Fintech & Platform Experience: Payments, Virtual Cards, Spend Accounts, Accounting Integrations, QuickBooks Online, Intuit Bank Feeds, Banking Platforms, Authorization & Approval Workflows, Identity & Access Management

Tools: Jira, Confluence, ClickUp, Notion, Slack, Figma, Miro, Mixpanel, FullStory, Google Analytics, Datadog, LogRocket, Hotjar, Firebase A/B Testing, Salesforce, Asana, Trello, Lighthouse

AI & Developer Productivity: Claude, Claude Code, ChatGPT, Devin, Glean, and PlayerZero for product discovery, PRD creation, research synthesis, technical analysis, and engineering collaboration.

Education

Bachelor of Science (BSc) in Economics, Faculty of Economics, University of Banja Luka (September 2009 – October 2014)

Languages

English (Fluent) · Serbian (Native) · Bosnian (Native) · Croatian (Native)